Frequently Asked Questions

In the UK, a standard double bed measures 135cm wide by 190cm long, a king-size bed measures 150cm wide by 200cm long, and a super-king bed measures 180cm wide by 200cm long. A single bed is 90cm by 190cm, and a small double is 120cm by 190cm.

Because UK beds are sized around the mattress rather than the frame, always check the individual product page for exact frame dimensions, since these can vary slightly by style. As a rule of thumb, leave at least 60 to 70cm of clearance around the bed for doors, drawers and everyday movement.

A divan bed has a fabric-covered base that sits close to the floor, usually with two or four drawers that slide out from the side for storage. It’s simple to assemble and needs floor space at the side to open the drawers.

An ottoman bed instead has a single base that lifts on gas struts (similar to the mechanism in a car boot), revealing a large storage cavity beneath the entire mattress. Because it lifts rather than sliding out, an ottoman doesn’t need side clearance, which makes it a good fit for smaller rooms, though it usually costs more than an equivalent divan.

Browse our full range of Divan Beds and Ottoman Beds to compare styles.

The right firmness mostly comes down to how you sleep. Side sleepers generally do best on a softer to medium mattress, since it lets the shoulders and hips sink in slightly and keeps the spine aligned. Back sleepers tend to suit a medium-firm feel, which supports the lower back without being too hard. Front (stomach) sleepers usually need a firmer mattress to stop the hips sinking and the lower back arching.

If you’re not sure or you change position throughout the night, medium-firm is the most broadly recommended option and suits the widest range of sleepers and body types.

Yes. Under the Consumer Contracts Regulations, you have the right to cancel an online order for any reason, starting from when you place the order and ending 14 days after you receive it. Once you’ve told us you want to cancel, you then have a further 14 days to send the item back.

Provided the item is returned in saleable condition, you’re entitled to a full refund including the standard delivery charge, with no restocking or admin fee for returns made within this window.

If an item arrives faulty, not as described, or isn’t fit for purpose, you’re covered under the Consumer Rights Act 2015 regardless of our own returns policy. Within the first 30 days of delivery, you’re entitled to a full refund. Between 30 days and 6 months, we would usually offer a repair or replacement first; if that isn’t possible, a refund follows.

Please contact us as soon as possible if there’s a problem with your order so we can put it right quickly.

Yes, a UK king size bed (150cm × 200cm) comfortably fits two adults, giving each person roughly the width of a single bed to themselves. It’s the most popular choice for couples who want plenty of room without needing a larger bedroom.

A super king (180cm × 200cm) adds a further 30cm of width, which is worth considering if you’re a restless sleeper, share the bed with a child or pet, or simply want extra breathing room. The trade-off is that super king mattresses and bedding typically cost more, and you’ll want a bedroom of at least roughly 3.7m × 4.3m to leave comfortable space around the bed.

There’s no single mattress that suits everyone with back pain, but medium-firm is generally the most recommended level of support, since it’s firm enough to keep the spine aligned while still cushioning pressure points like the hips and shoulders. Both pocket-sprung and hybrid mattresses tend to work well for back pain, as sprung support helps prevent the lower back from sinking too far, while a hybrid adds a comfort layer on top for pressure relief.

Very soft mattresses can let the hips sink and misalign the spine, while very firm mattresses can create pressure points, so it’s worth avoiding either extreme if back pain is a concern.